Di Pacci — Bench-Mounted Automatic Portafilter Cleaner
QuinSpin Portafilter Cleaner
The QuinSpin Portafilter Cleaner empties and polishes a double basket in roughly three seconds, so nobody on your bar ever has to bang a portafilter on a knock tube again.
The QuinSpin Portafilter Cleaner is a counter-mounted device that removes spent grounds and cleans the basket in two stages. Press the portafilter onto the drill head and the spinning bristles lift out around 99% of the puck; move it across to the twin brush heads and the last film of coffee is polished off the walls and screen of the basket. The motor turns at 400 RPM and the whole unit is triggered by the weight of the portafilter itself, so no switch, no lever and no downward force are needed. Grounds drop straight through into a container or bin liner positioned underneath the bench.
The obvious alternative is a knock tube or knock box, and the QuinSpin differs in three ways that matter over a full shift: it is quiet, it takes no wrist effort, and it removes the residue a knock never touches, which is what stops old coffee oils tainting the next shot. It is also considerably smaller than a knock drawer, and because it mounts through the counter it frees the floor or bench space a bin was occupying. This is the current V2.4 generation, with an upgraded black planetary gearbox and the stainless steel under-counter clamp set that secures the unit from below rather than around the cable.
400 RPMMotor speed
2-StageDrill head, then brushes
210 × 126mmBench footprint
Double OnlyMatched basket drill head
🔇 No Knock Banging ⏱️ ~3 Second Cycle ✋ One-Handed Use 🔩 Under-Counter Clamp ♻️ Replaceable Brush Heads 🔌 12V Type I Plug Pack 🛡️ 12 Month Warranty ✅ In Stock — Australia
Best for: ☕ High-volume cafés · 🏪 Two and three-group bars · 🤕 Wrist-friendly workflow · 🏢 Office and corporate coffee bars · 🎓 Barista training rooms
Free standard shipping Australia-wide on orders over $200. Standard shipping is $14.95 for orders below $200. Same-day dispatch for orders placed before 2PM, with secured, tracked delivery. Tell us the brand and dose of your baskets when you order so the correct drill head ships with the unit.
Key Features of the QuinSpin
🔇 The knock tube goes quiet
Banging a portafilter is the loudest repeated noise in most cafés. The QuinSpin turns that into a low whirr, which changes the room for the customers sitting closest to the bar as much as it does for the staff behind it.
⏱️ Around three seconds per portafilter
A second on the drill head and a second on the brushes is the whole cycle. Across a few hundred coffees a day that adds up, and it removes a step baristas usually rush through.
✋ No force, one hand
The mechanism is sensitive enough that the weight of the portafilter starts it. There is no knocking action to repeat a thousand times a week, which is the point for anyone who has had wrist or elbow trouble behind a machine.
🧹 Two heads, two jobs
The drill head clears the puck; the twin double-bristle brush heads take off the film of fines and oils left behind. Knocking only ever does the first of those two jobs.
🔩 Clamped from underneath
The V2.4 stainless steel bottom clamp fixes the unit through the counter from below, so there is no cable running across the bench to be cut and no gap for coffee to work into.
♻️ Brush heads are consumable, not the unit
Bristles wear. The heads unclip and are sold separately, so a worn QuinSpin is a small parts order rather than a replacement device.
Why a Spinning Head Beats a Knock Tube
Knocking removes the puck. It does not remove anything else, which is why a basket that has been knocked all day still leaves a brown ring on a cloth and why most bars end up wiping baskets with a rag that has been sitting damp since opening. The QuinSpin was designed around that gap, and it works by splitting the job into two passes that each take about a second.
- First pass — drill head. The head is machined to the geometry and depth of your specific basket, so the bristles reach the corner where the wall meets the floor of the basket. This lifts out roughly 99% of the puck in one press.
- Second pass — brush heads. Two double-bristle brush heads take the remaining fines and the oil film off the basket walls and the underside of the rim. Moving quickly between the two heads works better than pausing, because the residue is still loose.
- Containment. Everything falls straight down through the unit into whatever you have positioned below the counter, so grounds do not end up on the floor, on the drip tray, or on the barista.
The practical outcome is a basket that goes back into the group clean rather than merely empty, without a cloth touching it. Cafés that make the switch usually reclaim the floor space the knock bin occupied, and the bar gets noticeably quieter — which is the change customers notice first.
Complete Technical Specifications
| Product Information | |
| Brand | QuinSpin (Quintessence Design Ltd, United Kingdom) |
| Model | QuinSpin V2.4 — current generation |
| Product type | Bench-mounted automatic portafilter cleaner and grounds remover |
| Colour | Black |
| Motor & Power | |
| Motor speed | 400 RPM |
| Gearbox | Planetary gearbox, tested by the manufacturer past 1,000,000 cycles |
| Power supply | 12V 1A plug pack, 110–240V input |
| Australian plug | Type I lead supplied — runs on a standard 10 amp outlet |
| Activation | Weight-triggered by the portafilter; no switch or lever |
| Cleaning Heads & Compatibility | |
| Cleaning stages | Two — one drill head, two brush heads |
| Drill head | Matched to your basket brand, dose and depth — specified at time of order |
| Brush heads | Brush head v2.1, double-bristle design |
| Basket compatibility | Double baskets only. Supported geometries include VST, La Marzocco, Pullman, IMS, Pesado, Weber Workshop, Big Bang and WMF |
| Not compatible with | Single baskets, and bars running a mix of single and double baskets |
| Portafilter size | Standard 58mm / 58.3mm commercial portafilters |
| Physical & Installation | |
| Dimensions (W × H × D) | 210mm × 136mm × 126mm |
| Weight | 500g |
| Device material | Polypropylene |
| Brush material | Polypropylene |
| Mounting | Cut into the counter or a flat surface, secured by the stainless steel clamp set from underneath |
| Recommended position | In front of the grinder, with a container or bin liner below the bench |
| Warranty & Support | |
| Warranty | 12 months |
| Service | Di Pacci in-house service team, replacement brush and drill heads available |
What's in the Box
- 1 × QuinSpin device
- 1 × drill head, matched to your nominated basket size and depth
- 2 × brush head v2.1, double-bristle
- 1 × 12V 1A power supply with Australian Type I lead
- 1 × under-counter clamp set — stainless steel plate, four M8 × 70mm clamping knob screws, four 28mm steel plates, four M4 × 8mm countersunk screws, four sponge stickers, four M3 × 18mm stainless self-tapping screws
- 1 × cleaning brush
- A stainless steel grounds container is not included — most bars run a bin liner or an existing container below the counter
QuinSpin vs a Traditional Knock Box
Almost everyone buying a QuinSpin is replacing a knock tube or knock drawer, so this is the comparison that matters. The knock box wins on price and nothing else.
| Feature | QuinSpin Portafilter Cleaner | Knock Tube / Knock Box |
|---|---|---|
| Noise | Low motor whirr for about three seconds | Repeated impact — the loudest sound on most bars |
| Time per portafilter | Around 3 seconds, one hand, two heads | 1–2 seconds to knock, plus a wipe if the basket needs it |
| Wrist and elbow load | None — the portafilter's own weight starts it | Repetitive impact loading, hundreds of times a shift |
| Residue removed | Puck plus the fines and oil film on the basket walls | Puck only |
| Space used | 210 × 126mm cut into the counter, container below | Bench-top box or a floor-standing bin |
Di Pacci recommendation: If you are pulling steady volume across two or three groups, the QuinSpin pays for itself in noise, wrist health and basket cleanliness well before it does in seconds saved. Don't bother if you run single baskets, if you switch between single and double baskets, or if this is a home setup doing a handful of shots a day — a good knock box from our coffee machine accessories range is the sensible buy at that volume. Also skip it if you can't cut or clamp through your counter, because it has to be fixed to a flat surface to work.
What to Pair With the QuinSpin
The QuinSpin handles the basket between shots. These are the things it does not replace, and the one item you will need to supply yourself.
| Pair with | What it does | Why it pairs well |
|---|---|---|
| Grounds container or bin liner | Sits below the counter | Not supplied with the QuinSpin, and the unit won't work without something to catch what falls through |
| Backflush detergent — Cafetto, Puly Caff, Urnex | Group head and screen cleaning | The QuinSpin cleans the basket, not the group. You still backflush daily |
| Precision tampers and dosing tools | Puck prep | Fits the same bench run — the QuinSpin sits best in front of the grinder, where prep already happens |
| Microfibre bar cloths | Steam wand and surfaces | You will use far fewer of them on baskets, but the wand still needs one |
Browse the complete Café Cleaning Supplies range for more options.
Who This Portafilter Cleaner Is For
✓ Ideal if you:
- Run a café doing steady volume across two or more groups
- Use double baskets exclusively, in one consistent brand and dose
- Want the noise of knocking out of a small or acoustically live room
- Have staff with wrist, elbow or shoulder complaints from repetitive knocking
- Need the floor space a knock bin is currently taking up
- Can cut or clamp the unit through a bench with access underneath
✗ Consider alternatives if you:
- Use single baskets, or switch between single and double — QuinSpin only supports double-basket geometries and the drill head is cut for one
- Pull a handful of shots a day at home — a knock box from our accessories range costs a fraction of this
- Can't modify the counter, or have no access to clamp the unit from underneath
- Change basket brands or doses regularly — you would need a new drill head each time
QuinSpin Portafilter Cleaner — Frequently Asked Questions
Will the QuinSpin fit my portafilter baskets?
It fits standard 58mm and 58.3mm commercial portafilters, but the drill head itself is cut to the exact geometry and depth of your basket, so we need the brand and dose when you order. Supported ranges include VST, La Marzocco, Pullman, IMS, Pesado, Weber Workshop Unibasket, Big Bang and WMF. If your basket isn't on that list, call us on (02) 9758 0760 before ordering and we'll check it with the manufacturer.
Does the QuinSpin work with single baskets?
No. QuinSpin supports double-basket geometries only, and the manufacturer specifically advises against it for bars that use both single and double baskets. If singles are part of your workflow, this isn't the right product for you.
How is the QuinSpin installed?
It mounts into the counter or another flat surface and is secured from underneath with the supplied stainless steel clamp set, so you need access below the bench. Positioning it in front of the grinder gives the best workflow, with a container or bin liner directly below to catch the grounds. All the fixings are in the box.
How long does it take to clean one portafilter?
About three seconds — roughly a second on the drill head and a second on the brush heads. Moving quickly between the two heads works better than pausing, because the residue is still loose. Because it operates one-handed, two portafilters can be cleaned in one pass.
Is a stainless steel container included?
No, the container is not supplied. Grounds fall straight through the unit, so you need something below the counter to catch them — most cafés use a bin liner or a container they already have. Talk to us on (02) 9758 0760 if you want help choosing one that fits your bench cavity.
Can the brush heads be replaced when they wear out?
Yes. Both the brush heads and the drill head are replaceable consumables, which is the point of the design — the bristles are what wear, not the motor. Di Pacci can supply replacements, so a tired QuinSpin is a parts order rather than a new unit.
How noisy is the QuinSpin compared to knocking?
Much quieter. It replaces a repeated metal-on-metal impact with a short motor whirr at 400 RPM lasting a few seconds. In small cafés and fit-outs with hard surfaces, this is usually the single biggest noise reduction available on the bar.
What power does it need in Australia?
A standard 10 amp power point. The unit runs on 12V 1A through a plug pack that accepts 110–240V input, and it ships with an Australian Type I lead. No plumbing, no dedicated circuit and no electrician are required.
Why Buy the QuinSpin from Di Pacci
Authorised QuinSpin dealer with genuine Australian stock and full manufacturer warranty, an in-house service team with parts in stock, five showrooms (Sydney/Roselands, Melbourne, Perth, Port Macquarie, Queensland), in-store demonstrations, expert advice on matching the drill head to your baskets, finance options, free shipping over $200, and a 12 month parts & labour warranty. Di Pacci Coffee Co. has been in coffee since 2003.
New Products:12-24 Months
Used Products:3 Months
All of our products include 3-12 Months Warranty for parts, non consumable.
PAYMENT OPTIONS
Payment
We accept Afterpay, Zip, PayPal, Visa, MasterCard or American Express.
GST Included
GST is already included for all of our product prices. No need to pay extra on top of our product prices.
GST amount will be mentioned in your tax invoice upon purchase.
No transaction Fees
Regardless of the payment method used, no transaction costs will be incurred. We absorb them all.
WARRANTY POLICY
New Products
12-24 Months
Used Products
3 Months
All of our products include 3-12 Months Warranty for parts, non consumable.
SHIPPING INFO
Thank you for choosing Di Pacci Coffee Company UK for your shopping needs. We would like to provide you with important information regarding our shipping policy and shipment processing time.
Shipment Processing Time:
- Same Day dispatch for orders placed before 12PM
- All orders are processed within 1 business day of receipt
- Orders are not processed or shipped from Friday, 3 pm EST through Sunday, or holidays
- If we are experiencing a high volume of orders, shipments may be delayed by a few days
- If your shipment experiences a significant delay, we will contact you via email or phone
Shipping Partners:
DHL Express: DHL is used mostly for shipping commercial coffee machines, home coffee machines, grinders & accessories. Customers are given Tracking Details upon booking. DHL is the most safe, secured, fast & transparent courier service.
Third Part Courier: Third Party Courier is used for shipping mostly accessories or small items. Third Party Courier is used for small items such as accessories. Customers are given Tracking Details upon booking.
Shipping Rates and Delivery Estimates:
Shipping charges are calculated based on weight & dimension of the product, address of the shipping. In case of any wrong charges due to wrong measurements, we will communicate with the customers in order to arrange the right charges for the shipping.
Additional cost may be needed, if there is any issue with location or parcel dimension. In that case, our office representative will contact you.
Order Amount and Shipping Costs:
- For orders ranging from $0 to $200,000, the standard shipping cost will be provided from the dipacci uk website
Shipment to P.O. Boxes or APO/FPO Addresses:
Di Pacci Coffee Company ships to addresses all over the world.
Shipment Confirmation and Order Tracking:
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Di Pacci Coffee Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).
Damages:
Di Pacci Coffee Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently ship internationally with our courier partner DHL for international & United Kingdom deliveries
Incorrect Shipping Addresses and Refused Delivery:
We make every attempt to validate the shipping address provided at checkout to ensure it's recognized as a valid address by the Google or Apple Maps. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded. Di Pacci Coffee Company UK will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments:
If you didn't receive your order but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call +442045773443
- Email us at support@dipacci.co.uk
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
EXCHANGE OR RETURNS
Our Returns and Warranty Policy includes the rights you have under the Consumer Law and other relevant laws.
Your Rights under the Consumer Law – Our goods come with guarantees that cannot be excluded under the Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Dipacci Coffee Company will determine the extent of the failure.
- Espresso Machines and Grinders to be used for domestic applications come with an RTB (Return To Base) 12 months parts and 12 months labour warranty.
- Espresso Machines and Grinders to be used for Commercial applications (Cafes, Restaurants and Offices.) come with an RTB (Return To Base) 12 months parts and 3 months labour warranty.
- Used (Second Hand) Espresso Machines and Grinders to be used for Commercial applications (Cafes, Restaurants and Offices.) Come with an RTB (Return To Base) 3 months parts and 3 months labour warranty.
- Accessories and any other equipment we sell only comes with any warranty as dictated by the manufacturer.
Where a failure does not amount to a major failure, Dipacci Coffee Company is entitled to choose between providing you with a repair, replacement or other suitable remedy.
Your rights under the Consumer Law are not limited by a defined time. However, the Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. Dipacci Coffee Company adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us.
Any liability of Dipacci Coffee Company or our agents in connection with goods or services supplied by us to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Dipacci Coffee Company, be limited to:
In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
This Warranty is transferable to a subsequent owner of a Dipacci Coffee Company product, in the event of the sale of that product, provided that Dipacci Coffee Company is informed in writing within 14 days of the sale of the subsequent owner’s name and contact details. The new owner of the equipment must retain the original invoice or copy thereof to be entitled to warranty service.
Warranty service is provided only within the country of purchase- i.e United Kingdom.
For any product return, please Contact Us This includes products that carry a manufacturer’s warranty. Any cost incurred by you in returning the item to us will be borne by you.
Please retain your receipt
In order to obtain a refund, exchange or to repair a product purchased from Dipacci Coffee Company, including those products which carry a manufacturer’s warranty, you must have clear proof of purchase – typically, but not always, a receipt.
If we cannot be satisfied that you purchased the product from us then, under the law, we are entitled to reject the return of your product.
What if my item is damanged in transit ?
First of all you need to send us an email with picture within 2 hours of delivery to claim item damanged in transit. If it is beyond that period we are not able to help with damage freight.
We do not replace/return item(s) that is damanged by frieght as it our of our hands. But we are more than happy to fix the item if you send it back to us. We will also freight it back to you for free.
What should I do if I have changed my mind and want to return a product?
Please choose carefully as we do not normally accept return of goods where you have simply changed your mind or have chosen poorly. Should we decide to accept a return, a restocking fee of 30% + any credit card charges which we cannot recover is applied to all returns of items held in stock. Special order items cannot be returned. We cannot accept returns on used equipment nor of equipment without packaging or in opened packaging. Shipping cost are not refundable and return freight to us is payable by you.
Product Assessment for warranty repair.
Once proof of purchase has been established, if the product fault can safely and clearly be determined, we will offer you either a refund, exchange or repair. The available remedy will depend on whether the fault amounts to a major failure. In some instances, we may need to consult with the manufacturer or importer to determine the fault and resolution. Most faults can be easily repaired within a reasonable time frame. We will not offer a repair or replacement if the product has been damaged via misuse or abuse. Examples include but are not limited to inadequately filtered water, lime scaling, corrosion due to high chloride ion concentrations in water, operator errors, unauthorised repair work or modification and fair wear and tear.
Whist we understand that many clients would like a loan machine in the event of a warranty item, we regret that this service is not available. We prioritise all warranty work over general repair to ensure the most rapid service possible.
- Where there is no fault found, the product will be made available for collection by the customer.
- When assessing product fault, it is up to you whether you would prefer to deal with Di Pacci Coffee or the manufacturer or importer directly. It may be more convenient for you to liaise with the manufacturer or importer directly (which may be more time efficient). You certainly have that option. We are happy to provide you with their relevant contact details to assist you.
What should I do if I am having difficulties with getting my product to work?
If you are experiencing problems operating your product, we strongly recommend that you contact us
It is our experience that often when customers believe the product they have purchased is faulty; it can usually be resolved with some basic ‘troubleshooting’.
What should I do if I have if I have fixed or bulky items to return?
If your product cannot be easily returned to us please contact us and we will do our best to offer a local solution. Please note that this may not be possible in all areas of United Kingdom.
What happens if I have purchased a product online and need to return it?
Items can be returned by mail. Please contact us to coordinate this.
If I can’t find my receipt, can I use a bank statement as proof of purchase instead?
1 Unfortunately Dipacci Coffee Company will not accept a bank or credit card statement unless the amount shown on that statement directly corresponds to the amount at which the product in question was purchased. Where multiple items were purchased in that transaction, it limits our ability to establish proof of purchase. We cannot provide copies of receipts if lost or misplaced.
2 Please note: When a refund is granted, we will refund the original purchase price via the previous method of payment indicated on the receipt.
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