Di Pacci — 3-Group Heat-Exchanger Commercial Espresso Machine
Carimali Glow 3 Group Coffee Machine
The Carimali Glow 3 Group is the machine for a busy cafe that wants three groups and a bench presence to match, without paying flagship-brand money for either.
The Glow is Carimali's design-led traditional machine, and the three-group version is built for high-traffic bars. Underneath the full metal body is a 14 litre insulated steam boiler feeding three heat-exchanger groups with thermosyphon circulation, a 200 L/h rotary pump, and digital temperature control set from an alphanumeric display. Each group has five illuminated volumetric buttons with electronic pre-infusion adjustable per button, and an electronic washing cycle handles the daily backflush.
Where the Glow separates itself from the Nimble beneath it is the build and the barista-facing details: cold-touch steam wands that stay safe to grab mid-rush, wood-finished side panels, portafilter handles and wand grips, twin analogue gauges for pump and boiler pressure, a mirror-polished splash plate and an electric cup warmer. The rear panel carries the LA CARIMALI mark in full, which matters for island bars where customers see the back of the machine more than the front. It ships in black or white and connects to mains water.
3 Groups5 volumetric buttons each
14 LInsulated heat-exchanger boiler
4150 WDedicated circuit — see specs
1000 mmWide · 90 kg
☕ 3 Group 🔥 14 L Heat Exchanger 🌡️ Digital Temperature ⏱️ Electronic Pre-infusion 🧤 Cold-Touch Wands 🪵 Wood Finishing 🔁 Auto Wash Cycle ✅ In Stock — Australia
Best for: ☕ Busy cafes · 🍽️ Restaurants & hotels · 🏝️ Island & open bars · 🏢 Large offices & venues · ⬆️ Two-group upgrades
Free standard shipping Australia-wide on orders over $200. Standard shipping is $14.95 for orders below $200. Same-day dispatch for orders placed before 2PM, with secured, tracked delivery. Free commercial machine installation for Sydney metro areas.
Key Features of the Glow 3 Group
🔥 14 litre insulated boiler
Sized for three groups steaming continuously, and insulated so it holds pressure through a rush and draws less power sitting idle between services.
🧤 Cold-touch steam wands
The wands stay cool enough to reposition by hand mid-texture, which removes the most common burn on a busy bar and lets newer staff work faster with less hesitation.
⏱️ Pre-infusion set per button
Give your single a short soak and your double a longer one, so each dose extracts evenly rather than one compromise setting for the whole group.
🌡️ Digital temperature control
Boiler temperature is set on the display to the degree, so when you change beans you adjust the machine in seconds instead of guessing off a pressurestat.
📊 Twin analogue gauges
Pump and boiler pressure are read side by side on the right of the machine, so a barista can spot a channelling shot or sagging steam at a glance.
🔁 Electronic washing cycle
Load the blind basket, start the cycle and the machine runs the backflush sequence itself, so close-down cleaning actually happens on the nights it would otherwise be skipped.
Why a Third Group and a 14 L Boiler Change the Rush
Adding a group to a heat-exchanger machine only helps if the boiler behind it can keep up. Three groups pulling through the peak, plus two wands steaming, drain heat from the boiler far faster than two, and an undersized boiler shows up as flat milk and slow recovery exactly when you can least afford it. The Glow 3 Group is built around that load rather than stretched to it.
- The 14 litre boiler holds enough thermal mass that steam pressure stays up while two baristas texture back to back and a third group is pulling.
- Insulation keeps that heat in the boiler instead of in the panels, so the element cycles less and recovery between shots is quicker.
- Thermosyphon circulation keeps the idle third group at brewing temperature, so the first shot from it in ten minutes lands at the same temperature as the busy groups.
The practical result is a bar that can run two or three baristas at full pace without the machine dictating the rhythm. If your two-group is regularly stacked with orders and the milk is going out thinner at 8:30 than it did at 7:30, this is the machine that fixes both problems at once.
Complete Technical Specifications
| Product Information | |
| Model | Carimali Glow 3 Group |
| Manufacturer | Carimali (VEA Group), Chignolo d'Isola, Bergamo, Italy — established 1919 |
| Finish options | Black or White, with wood side panels and handles |
| Warranty | 12 months parts & labour (Australian warranty via Di Pacci) |
| Boiler & Group Heads | |
| Groups | 3 high groups, Carimali brew group |
| Heating system | Single 14 litre steam boiler with heat exchanger per group |
| Boiler insulation | Yes |
| Group temperature stability | Thermosyphon circulation |
| Temperature control | Digital, set from display |
| Pump, Dosing & Control | |
| Pump | Rotary, 200 L/h |
| Pressure gauges | Two analogue — pump pressure and steam boiler pressure |
| Dosing | Volumetric — 5 illuminated buttons per group |
| Pre-infusion | Electronic, adjustable for each button |
| Display | Alphanumeric — machine status and brewing parameters |
| Cleaning | Electronic automatic washing cycle |
| Work-area lighting | LED |
| Steam, Water & Body | |
| Steam wands | Stainless steel, cold-touch, wood finishing |
| Hot water wand | Stainless steel, wood finishing |
| Cup warmer | Electric |
| Body | Full metal chassis, mirror-polished front splash plate, chrome-plated wands, angular wide-set legs with under-chassis clearance |
| Water connection | Mains (plumbed) — water filtration required |
| Drain | Plumbed waste required |
| Physical & Power | |
| Dimensions (W × H × D) | 1000 × 450 × 552 mm |
| Net weight | 90 kg |
| Voltage | 220–240 V, 50/60 Hz |
| Power consumption | 4150 W |
| Electrical connection | Dedicated high-current circuit (20 amp or three-phase, confirmed at installation) — exceeds a standard 15 amp outlet; installed by a licensed electrician |
What's in the Box
- Carimali Glow 3 Group espresso machine
- 3 × wood-handled portafilters with single and double baskets
- Blind (backflush) basket
- Braided mains water inlet hose
- Drain hose
- Power lead
- User and installation manual
- Di Pacci Australian warranty card
Glow 2 Group vs Glow 3 Group
Same body, same electronics, same groups. The two-group is the right machine for most cafes; the three-group is for the ones where the second barista is already waiting on a group head.
| Feature | Glow 2 Group | Glow 3 Group |
|---|---|---|
| Groups | 2 | 3 |
| Steam boiler | 11 L, insulated | 14 L, insulated |
| Width | 767 mm | 1000 mm |
| Net weight | 60 kg | 90 kg |
| Power | 3150 W | 4150 W |
| Suited to | Small to mid-size cafes, one to two baristas | High-traffic cafes, two to three baristas at once |
Di Pacci recommendation: Buy the 3 Group if you regularly have two people on the machine and a third would be useful, or if you're fitting out an island bar where the width and the branded rear panel are part of the look. Don't bother if you run one barista most of the day or serve fewer than about 150 to 200 coffees — the Glow 2 Group makes identical coffee, saves 233 mm of bench and is far simpler to power. The third group only pays back when it's actually pulling shots.
What to Run Alongside the Glow 3 Group
A three-group bar is only as fast as its grinders and only as reliable as its water. Both deserve the same attention as the machine.
| Product | Type | Why it pairs well |
|---|---|---|
| Carimali X010 OD | On-demand commercial grinder | Same brand and same Di Pacci service team; grinds fresh to each dose and keeps pace with two groups working continuously. |
| Second on-demand grinder | Commercial grinder for decaf or a second blend | Three groups almost always means two coffees on the bar; a dedicated grinder keeps the third group productive instead of waiting on a dose swap. |
| Water filtration system | Commercial inline filter | A 14 litre plumbed boiler on untreated water scales quickly; proper filtration protects the boiler and the warranty, and qualifies you for free local installation. |
Browse the complete commercial grinder range for more options.
Who This Machine Is For
✓ Ideal if you:
- Run two or more baristas through a defined peak and want a third group free for singles and decaf
- Serve upwards of roughly 150 to 200 coffees a day and steam pressure on your current machine sags in the rush
- Want the machine to be part of the fit-out — wood accents, mirror splash plate and full branding on the rear panel
- Prefer digital temperature and per-button pre-infusion over a pressurestat and a single fixed soak
- Value cold-touch wands because you train casual or junior staff
- Have, or are installing, plumbed water and drainage plus a dedicated electrical circuit
✗ Consider alternatives if you:
- Run one barista most of the day — the Glow 2 Group in the Carimali range is the better buy
- Have a bench narrower than 1000 mm or one not rated for a 90 kg machine plus grinders
- Can only offer a standard 10 or 15 amp point and can't get an electrician in — 4150 W needs a dedicated circuit
- Want independent PID coffee boilers per group for light-roast specialty work — look at the multi-boiler machines in the commercial range
Carimali Glow 3 Group — Frequently Asked Questions
What power point does the Carimali Glow 3 Group need?
The Glow 3 Group draws 4150 W, which is more than a standard 15 amp outlet can supply, so it needs a dedicated high-current circuit, typically 20 amp or three-phase, installed by a licensed electrician. This is normal for any three-group machine. Call (02) 9758 0760 with a photo of your switchboard and we'll tell you exactly what's involved before you order.
Does the Glow 3 Group need to be plumbed in?
Yes. It's a mains-water machine with no tank, so it needs a plumbed supply and a drain, fed through a commercial water filter. A 14 litre heat-exchanger boiler on untreated water will scale within months. Di Pacci installs the machine and filtration together, free in Sydney metro areas.
How many coffees a day can the Glow 3 Group handle?
Comfortably 300 or more a day with two or three baristas working the rush. It's worth considering from about 150 to 200 a day if your two-group is already the bottleneck. Below that, the third group sits idle and the Glow 2 Group gives you identical coffee for less money and a simpler power connection.
What is the difference between the Carimali Glow and the Nimble?
Both use a heat-exchanger boiler with thermosyphon groups and five-button volumetric dosing, so the espresso is comparable. The Glow adds digital temperature control, pre-infusion adjustable per button, an electronic washing cycle, cold-touch wands, twin pressure gauges, a cup warmer, boiler insulation and the full metal and wood body. The Nimble tops out at two groups; the Glow is the only Carimali traditional available with three.
Is the Glow 3 Group easy for new staff to use?
It's one of the more forgiving three-group machines to hand to casuals. Doses are programmed into the buttons once, pre-infusion covers an uneven tamp, and the cold-touch wands take the burn risk out of steaming. Di Pacci offers in-store barista training and can walk your team through the display at installation.
Does the Glow 3 Group have PID temperature control?
It has digital temperature control of the single steam boiler, set from the display, with heat exchangers and thermosyphon circulation feeding each group. That's more precise than a pressurestat machine and stable for standard espresso and milk service. It is not independent PID per group; if you want to run a different temperature on each group for light roasts, a multi-boiler machine is the right tool and we can recommend one.
Who services the Carimali Glow 3 Group in Australia?
Di Pacci's in-house technicians service and repair every machine we sell, with Carimali parts held in stock, so there's no third-party agent between you and a fix. The Glow 3 Group carries a 12 month parts and labour warranty through Di Pacci, and we can arrange scheduled preventative maintenance for cafes that can't afford downtime.
How much bench space does the Glow 3 Group take up?
The machine is 1000 mm wide, 552 mm deep and 450 mm high, and weighs 90 kg, so the bench needs to be rated for that load plus grinders, with depth behind for the water inlet, drain and power lead. The wide-set legs give clearance underneath for cable management. Send us your bench measurements and we'll confirm the fit before you order.
Why Buy the Glow 3 Group from Di Pacci
Authorised Carimali dealer with genuine Australian stock and full manufacturer warranty, an in-house service team with parts in stock, five showrooms (Sydney/Roselands, Melbourne, Perth, Port Macquarie, Queensland), free commercial installation in Sydney metro, in-store demonstrations and barista training, expert grinder and filtration pairing advice, finance options, free shipping over $200, and a 12 month parts & labour warranty. Di Pacci Coffee Co. has been in coffee since 2003.
New Products:12-24 Months
Used Products:3 Months
All of our products include 3-12 Months Warranty for parts, non consumable.
PAYMENT OPTIONS
Payment
We accept Afterpay, Zip, PayPal, Visa, MasterCard or American Express.
GST Included
GST is already included for all of our product prices. No need to pay extra on top of our product prices.
GST amount will be mentioned in your tax invoice upon purchase.
No transaction Fees
Regardless of the payment method used, no transaction costs will be incurred. We absorb them all.
WARRANTY POLICY
New Products
12-24 Months
Used Products
3 Months
All of our products include 3-12 Months Warranty for parts, non consumable.
SHIPPING INFO
Thank you for choosing Di Pacci Coffee Company UK for your shopping needs. We would like to provide you with important information regarding our shipping policy and shipment processing time.
Shipment Processing Time:
- Same Day dispatch for orders placed before 12PM
- All orders are processed within 1 business day of receipt
- Orders are not processed or shipped from Friday, 3 pm EST through Sunday, or holidays
- If we are experiencing a high volume of orders, shipments may be delayed by a few days
- If your shipment experiences a significant delay, we will contact you via email or phone
Shipping Partners:
DHL Express: DHL is used mostly for shipping commercial coffee machines, home coffee machines, grinders & accessories. Customers are given Tracking Details upon booking. DHL is the most safe, secured, fast & transparent courier service.
Third Part Courier: Third Party Courier is used for shipping mostly accessories or small items. Third Party Courier is used for small items such as accessories. Customers are given Tracking Details upon booking.
Shipping Rates and Delivery Estimates:
Shipping charges are calculated based on weight & dimension of the product, address of the shipping. In case of any wrong charges due to wrong measurements, we will communicate with the customers in order to arrange the right charges for the shipping.
Additional cost may be needed, if there is any issue with location or parcel dimension. In that case, our office representative will contact you.
Order Amount and Shipping Costs:
- For orders ranging from $0 to $200,000, the standard shipping cost will be provided from the dipacci uk website
Shipment to P.O. Boxes or APO/FPO Addresses:
Di Pacci Coffee Company ships to addresses all over the world.
Shipment Confirmation and Order Tracking:
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Di Pacci Coffee Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).
Damages:
Di Pacci Coffee Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently ship internationally with our courier partner DHL for international & United Kingdom deliveries
Incorrect Shipping Addresses and Refused Delivery:
We make every attempt to validate the shipping address provided at checkout to ensure it's recognized as a valid address by the Google or Apple Maps. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded. Di Pacci Coffee Company UK will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments:
If you didn't receive your order but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call +442045773443
- Email us at support@dipacci.co.uk
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.
EXCHANGE OR RETURNS
Our Returns and Warranty Policy includes the rights you have under the Consumer Law and other relevant laws.
Your Rights under the Consumer Law – Our goods come with guarantees that cannot be excluded under the Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Dipacci Coffee Company will determine the extent of the failure.
- Espresso Machines and Grinders to be used for domestic applications come with an RTB (Return To Base) 12 months parts and 12 months labour warranty.
- Espresso Machines and Grinders to be used for Commercial applications (Cafes, Restaurants and Offices.) come with an RTB (Return To Base) 12 months parts and 3 months labour warranty.
- Used (Second Hand) Espresso Machines and Grinders to be used for Commercial applications (Cafes, Restaurants and Offices.) Come with an RTB (Return To Base) 3 months parts and 3 months labour warranty.
- Accessories and any other equipment we sell only comes with any warranty as dictated by the manufacturer.
Where a failure does not amount to a major failure, Dipacci Coffee Company is entitled to choose between providing you with a repair, replacement or other suitable remedy.
Your rights under the Consumer Law are not limited by a defined time. However, the Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. Dipacci Coffee Company adopts the same approach. As you can appreciate, the type of remedy we can offer you may also vary depending on how long it takes you to return the product to us.
Any liability of Dipacci Coffee Company or our agents in connection with goods or services supplied by us to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Dipacci Coffee Company, be limited to:
In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
This Warranty is transferable to a subsequent owner of a Dipacci Coffee Company product, in the event of the sale of that product, provided that Dipacci Coffee Company is informed in writing within 14 days of the sale of the subsequent owner’s name and contact details. The new owner of the equipment must retain the original invoice or copy thereof to be entitled to warranty service.
Warranty service is provided only within the country of purchase- i.e United Kingdom.
For any product return, please Contact Us This includes products that carry a manufacturer’s warranty. Any cost incurred by you in returning the item to us will be borne by you.
Please retain your receipt
In order to obtain a refund, exchange or to repair a product purchased from Dipacci Coffee Company, including those products which carry a manufacturer’s warranty, you must have clear proof of purchase – typically, but not always, a receipt.
If we cannot be satisfied that you purchased the product from us then, under the law, we are entitled to reject the return of your product.
What if my item is damanged in transit ?
First of all you need to send us an email with picture within 2 hours of delivery to claim item damanged in transit. If it is beyond that period we are not able to help with damage freight.
We do not replace/return item(s) that is damanged by frieght as it our of our hands. But we are more than happy to fix the item if you send it back to us. We will also freight it back to you for free.
What should I do if I have changed my mind and want to return a product?
Please choose carefully as we do not normally accept return of goods where you have simply changed your mind or have chosen poorly. Should we decide to accept a return, a restocking fee of 30% + any credit card charges which we cannot recover is applied to all returns of items held in stock. Special order items cannot be returned. We cannot accept returns on used equipment nor of equipment without packaging or in opened packaging. Shipping cost are not refundable and return freight to us is payable by you.
Product Assessment for warranty repair.
Once proof of purchase has been established, if the product fault can safely and clearly be determined, we will offer you either a refund, exchange or repair. The available remedy will depend on whether the fault amounts to a major failure. In some instances, we may need to consult with the manufacturer or importer to determine the fault and resolution. Most faults can be easily repaired within a reasonable time frame. We will not offer a repair or replacement if the product has been damaged via misuse or abuse. Examples include but are not limited to inadequately filtered water, lime scaling, corrosion due to high chloride ion concentrations in water, operator errors, unauthorised repair work or modification and fair wear and tear.
Whist we understand that many clients would like a loan machine in the event of a warranty item, we regret that this service is not available. We prioritise all warranty work over general repair to ensure the most rapid service possible.
- Where there is no fault found, the product will be made available for collection by the customer.
- When assessing product fault, it is up to you whether you would prefer to deal with Di Pacci Coffee or the manufacturer or importer directly. It may be more convenient for you to liaise with the manufacturer or importer directly (which may be more time efficient). You certainly have that option. We are happy to provide you with their relevant contact details to assist you.
What should I do if I am having difficulties with getting my product to work?
If you are experiencing problems operating your product, we strongly recommend that you contact us
It is our experience that often when customers believe the product they have purchased is faulty; it can usually be resolved with some basic ‘troubleshooting’.
What should I do if I have if I have fixed or bulky items to return?
If your product cannot be easily returned to us please contact us and we will do our best to offer a local solution. Please note that this may not be possible in all areas of United Kingdom.
What happens if I have purchased a product online and need to return it?
Items can be returned by mail. Please contact us to coordinate this.
If I can’t find my receipt, can I use a bank statement as proof of purchase instead?
1 Unfortunately Dipacci Coffee Company will not accept a bank or credit card statement unless the amount shown on that statement directly corresponds to the amount at which the product in question was purchased. Where multiple items were purchased in that transaction, it limits our ability to establish proof of purchase. We cannot provide copies of receipts if lost or misplaced.
2 Please note: When a refund is granted, we will refund the original purchase price via the previous method of payment indicated on the receipt.
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